After Hours

Our providers take urgent calls from home after hours and on weekends.

IF YOU DO HAVE A SERIOUS SITUATION THAT CANNOT WAIT UNTIL MORNING, PLEASE CALL. 


Please disable any call-blocking that may be active on your phone. Our providers will sometimes call from a number that is unidentified, and if call-blocking is activated then they will not be able to reach you.

You may call the main office number at 860-739-0348 to be connected with our answering service, and then the call will be forwarded to the on call provider until 7 pm. After 7 pm, our answering service will forward calls to the Night Nurse Triage Service. On weekends, the on-call provider will respond to calls during the day, see ill patients in the morning, and Night Nurse Triage service will answer your questions 7pm - 7 am. 

However, after speaking with the Triage Nurse, should you feel strongly that you still need to speak with a provider, please let the nurse know. The Triage Nurse will then forward your call to the provider on call.

We kindly ask that you please save routine questions for whenever our office is open. You may also use the "Is Your Child Sick®?", "Illnesses and Conditions" & "Medicine dosages" on this website before calling after hours. These are powerful resources to have even when your child just mildly sick. It may even save you from having to call us and waiting for a call back!

Smiling child in a wheelchair at a classroom table with toys, another child blurred in the background.

Emergencies

IF AN EMERGENCY SHOULD ARISE, PLEASE CALL 911.

Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.

On-Call Providers

The doctors take emergency calls from their homes after hours.



Call the main office number, and our answering service will page a doctor to call you back. Please save routine questions (mild illness, appointments, prescription refills) for the morning.

We encourage you to refer to our website first, when practical, before calling the office.